Privacy Policy

The controller in charge of data processing is:
Michael Tischler for ND-Verlag GmbH
Pleicherkirchgasse 8
97070 Würzburg
Germany

info at notendownload.com

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

You can visit our websites without providing any personal information. Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access.

This access data is analysed exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. Pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in the correct presentation of our website, which are overriding in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.

We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are labelled as such, as in these cases we require the data to process the contract or to process your contact or open the customer account and you cannot complete the order and/or open the account or send the contact without providing it. Which data is collected can be seen from the respective input forms.

We use the data provided by you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR for contract processing and processing your enquiries. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

For the fulfilment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The privacy policy of the respective payment service provider applies in this respect.

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products to those already purchased from our range by e-mail on the basis of Section 7 (3) UWG. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a promotional approach to our customers.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic tariffs.

The newsletter is sent by a service provider to whom we pass on your e-mail address for this purpose as part of processing on our behalf.
This service provider is located in a country outside the European Union for which the European Commission has determined an adequate level of data protection by decision.

In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a promotional approach to our customers in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

In order to make visiting our website attractive and to enable the use of certain technical functions, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in an optimised presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general.
If you do not accept cookies, the functionality of our website may be limited.
Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Our site uses the provider YouTube LLC , 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, for the integration of videos.

Integrated videos from YouTube are stored in extended data protection mode, so that the setting of YouTube cookies is blocked and you can decide directly when calling up the video whether YouTube may set cookies on your end device or not. You can find more information about YouTube cookies here: https://policies.google.com/technologies/types?hl=de

If you agree to the setting of YouTube cookies and watch the video, your IP address will be transmitted to YouTube and YouTube will be informed that you have watched the video. If you are logged in to YouTube, this information will also be assigned to your user account (you can prevent this by logging out of YouTube before watching the video).

We have no knowledge of and no influence on the possible collection and use of your data by YouTube. You can find more information in YouTube's privacy policy at https://policies.google.com/privacy?hl=de&gl=en.

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. We use them to provide information about our products and current special offers.
When you visit our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. This data is used to create so-called user profiles using pseudonyms. These can be used, for example, to place adverts within and outside the platforms that presumably correspond to your interests. Cookies are usually placed on your device for this purpose. The visitor behaviour and interests of the users are stored in these cookies. This serves in accordance with Art. 6 para. 1 lit. f. GDPR to safeguard our legitimate interests in an optimised presentation of our offer and effective communication with customers and interested parties, which predominate in the context of a balancing of interests. If you are asked by the respective social media platform operators for consent to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a GDPR.
If the aforementioned social media platforms are headquartered in the USA, the following applies: There is an adequacy decision by the European Commission for the USA. This is based on the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
For detailed information on the processing and use of data by the providers on their pages as well as a contact option and your rights and setting options in this regard to protect your privacy, in particular objection options (opt-out), please refer to the providers' data protection notices linked below. If you still need help in this regard, you can contact us.

Facebook: https://www.facebook.com/about/privacy/
Data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR, which you can here.
Further information on data processing when visiting a Facebook fan page (information on Insights data) can be found here.

Google/YouTube: https://policies.google.com/privacy?hl=de

Instagram: https://help.instagram.com/519522125107875

Pinterest: https://about.pinterest.com/de/privacy-policy

Option to object (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

Google/YouTube: https://adssettings.google.com/authenticated?hl=de

Instagram: https://help.instagram.com/519522125107875

Pinterest: https://www.pinterest.de/settings

As a data subject, you have the following rights:

• In accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
• In accordance with Art. 16 GDPR, the right to request the correction of incorrect or incomplete personal data stored by us without delay;
• In accordance with Art. 17 GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing
  - is necessary for exercising the right of freedom of expression and information;
  - for compliance with a legal obligation;
  - for reasons of public interest or
  - for the establishment, exercise or defence of legal claims;
• In accordance with Art. 18 GDPR,
  - the accuracy of the data is contested by you;
  - the processing is unlawful, but you oppose the erasure of the data;
  - we no longer need the data, but you require it for the establishment, exercise or defence of legal claims, or
  - you have objected to processing pursuant to Art. 21 GDPR;
• in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller;
• in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consents granted or objection to a specific use of data, please contact us directly via contact form.